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Thanks to hard work throughout academic year 2018/2019, we launched a new Customer Relationship Management platform for Executive Education in November 2019. The new Salesforce system significantly enhances our sales and marketing capability and will be deployed in other departments to raise performance across the school and make the application process easier for candidates.
TimeEdit, a new scheduling platform, was also implemented for Executive Education in October 2019. It marks the first step towards our long-term digital-campus vision. Improving efficiency in allocating teaching spaces and scheduling courses was a major focus throughout the year.
Another innovation completed in the autumn of 2019 is the INSEAD GO-LIVE teaching space. This is a synchronous online teaching facility that enables participants to connect with each other and their instructor from multiple locations anywhere in the world, using a range of digital tools to exchange information, share ideas and collaborate.
Technology now plays a pivotal role in the school and is set to become even more important in the future. The journey towards our visionary Digital Transformation 2023 continues, as we progress through the transformation of all internal processes and improve experiences for our learners and our community across all INSEAD campuses and facilities.