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The academic year 2019/20 was unprecedented in its challenges in our 60-year history.
The COVID-19 pandemic created a challenging home and work environment. Months of teleworking and Zoom meetings, lockdowns and curfews, mask-wearing and PCR testing, uncertainty about the future, caring for family and dependents, and financial sacrifices – they all took their toll. Thanks to the commitment, flexibility and resilience of our people, we can look back with pride on our collective achievements this year.
Against the odds, INSEAD remained “open for business”. Our best-in-class teaching and research went on, our people were kept safe and redundancies were avoided. This was made possible thanks to lowering our operating costs and our people accepting a temporary salary reduction and partial activity, foregoing salary increases and bonuses – all at personal expense. Generous government support programmes in Singapore and France have also been extremely helpful in this regard.
Since COVID-19 started to spread, the Crisis Management Team, supported by IT, Campus Services, HR, Legal and Communications, has worked tirelessly – and successfully – to ensure continuity in our operations, and to protect the health and safety of our stakeholders across our four locations. The intense and constructive collaboration with the Comité Social et Economique (works council) on the Europe Campus contributed to this achievement, and others.
Our colleagues in Degree Programmes and Executive Education adapted to the challenges posed, welcoming a record number of degree programme students – including our inaugural Master in Management class – while executive education participants embraced our new GOLive technology. The teams also succeeded in securing student and participant pipelines for the next academic year.